Property Management: Online Maintenance Request

IAG

Property Management: Online Maintenance Request

For after-hours maintenance emergency requests, please call (310) 598-1710.

Our office hours are Monday through Friday, 9am to 5pm.

Submit your online maintenance request using your online resident portal. Click here to log on.

Need to set up your online resident portal? Click here to register.

 

  • We pride ourselves on prompt service. If you are not present at the scheduled time when our maintenance personnel arrives, you will be responsible for a $75 maintenance charge.
  • If you will not be home, please make arrangements for access to your unit in your absence.
  • Maintenance will contact you when they will be coming out to complete your maintenance requests. Most routine, non-emergency, requests will be completed the following week after submission.
  • If the damage was caused by neglect or misuse by you, you will be charged for the repair
  • Lockouts are not emergency maintenance requests and we will not send maintenance to unlock your door. Please utilize a certified locksmith. You will be responsible for the bill. Please notify us and ensure we have a copy of your new key.
  • If this is an after hours maintenance EMERGENCY requiring immediate attention, please call (310) 598-1710.